Finance and insurance services
Information about our finance and insurance services
Matt Johnson Prestige Ltd
Barrow in Furness
Cumbria LA13 9JJ
1. The Financial Conduct Authority (FCA)
The FCA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.
2. Whose products do we offer?
Matt Johnson Prestige Ltd is a Credit Broker not a Lender and can introduce you to a limited number of lenders and finance products to assist with your vehicle purchase. Occasionally, we may need to use the services of a credit broker - we will advise you if this is applicable. We are not an independent financial advisor and do not make recommendations, however, we will provide you with information on products which may suit your requirements based on information you disclose, to assist you in making an informed decision on your purchase.
Our approach is to introduce you first to MotoNovo Finance. If they are unable to make you a finance offer, we will inform you and request your permission to submit a proposal to another of our lenders. Please ask for a list of our funding partners.
3. Which service will we provide you with?
We will provide you with information to assist with your funding decision on:
• Credit Agreements – Hire Purchase, Lease Purchase, PCP, Business and Personal Contract Hire
We will advise and make a recommendation for you after we have assessed your needs for:
• Non-Regulated Insurance Products – Warranty
4. What will you have to pay us for our services?
We do not charge you a fee for our services.
Lenders typically pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model, the amount you borrow or your personal circumstances. Different lenders may pay different commissions for such introductions. However, any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned.
5: Who regulates us?
Matt Johnson Prestige Ltd is authorised and regulated by the Financial Conduct Authority for Consumer Credit activities, our Firm Reference Number (FRN) is 808896. Matt Johnson Prestige Ltd is a Credit Broker not a Lender, Our FCA-permitted business is arranging finance products. You can check this on the FCA Register by visiting the www.fca.org.uk
6. What to do if you have a complaint.
If you wish to register a complaint, please contact us:
In writing: Matt Johnson, Matt Johnson Prestige Ltd, Abbey Road, Barrow in Furness, LA13 9JJ
By phone: 01229 486315
If you cannot settle your complaint with us: You may be entitled to refer it to the Financial Ombudsman Service. www.financial-ombudsman.org.uk
We are also accredited to the Motor Ombudsman "TMO" who is our certified Alternative Dispute Resolution (ADR) provider. The MotorOmbudsman will offer free impartial information and, if appropriate, an alternative dispute resolution process in the event that you are not satisfied with the outcome of the concern. For further information, you can visit the Motor Ombudsman website at www.themotorombudsman.org (https://www.themotorombudsman.org) or on their information line 0345241300
7. Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are not covered by this scheme as we do not sell qualifying insurance products.
Please note - finance products are not covered by this scheme. Issue Date: December 2022